Privacy policy.

Privacy and Data Protection Policy

• Information collected through our communication channels;
• Information provided by you;

Generally, you can visit our communication channels without providing personal data, unless otherwise indicated on the website itself. However, there are circumstances in which you may be invited or choose to provide personal data that may be used to contact or identify you.

What is personal data?

Through your interaction with and use of our information channels, Linsul Indústria e Soluções Ambientais may collect personal data, which is information that identifies a person or relates to a person who can be identified.

Personal data also refers to information we collect through your interaction with and use of our information channels that does not reveal your specific identity or refer to a person directly but that, when combined with other data, could be associated with you. Personal data may include online and offline interactions and includes, among others:

• Your name and physical address, e-mail addresses and phone numbers;
• Internet protocol address (IP address) and information derived from your IP, such as geolocation.

Legal basis for data processing

Our legal basis for collecting and using the personal data described above depends on the personal data concerned and the specific context in which we collect it.

We will normally collect your personal data only:

• With your consent
• When we need the data to enter into a contract with you.
• When the processing is in line with our legitimate interests and does not override your data protection interests or fundamental rights and freedoms.
• In some cases, we are also required to collect data or to protect your vital interests or those of third parties.

What data do we collect?

• Identity data: First name, last name, job title, role, employer, marital status and gender (based on your title), contact type, username or similar identifier.
• Contact data: Business phone number, mobile phone number, home phone number, business fax number, business e-mail address, personal e-mail address, alternative e-mail address, business address, postal code or similar, state/province, country.
• Technical data: Internet protocol (IP) address, your login data (including user ID and password), browser type and version, time zone setting and location, browser plug-in types and versions, platform and operating system, and other technologies on the devices you use to access and use our Services.
• We do not collect “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic and biometric data). Nor do we collect information about criminal convictions and offenses.

What is the purpose of the data we collect?

We will use your Personal Data only for the purposes for which it was collected, as listed below, unless we consider that we need to use it for another reason that is compatible with the original purpose. Depending on your role, Linsul Indústria e Soluções Ambientais may process your Personal Data for one or more of the following purposes:

Responding to requests. To respond to the requests you send us. This will occur in circumstances where you request: that a member of our team contact you (for example, when filling out a form on our website); a demonstration of our Services; support or other services ancillary to the Services; or a free evaluation of our Services.

Security

To keep our websites, Services and associated systems operational and secure. The data collected is not shared with third parties, nor does it undergo any data mining process.

If we need to use your Personal Data for unrelated purposes, we will update this Notice and explain the legal basis that allows us to do so.

How do we keep your personal data secure?

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used, accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your Personal Data to employees and other collaborators whose professional activity requires such access.

They will only process your Personal Data on our instructions and are subject to a duty of confidentiality. We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of a breach, we have systems in place to work with the applicable regulators. Furthermore, in certain circumstances (e.g., when there is a legal obligation), we may notify you of breaches that affect your Personal Data.

Retention and deletion of your data

Linsul Indústria e Soluções Ambientais will retain your personal data for as long as necessary to provide the products, comply with legal requirements, resolve disputes and enforce our agreements, or within legal limits.

Once the retention period has ended or when there is no longer a legitimate business need, Linsul Indústria e Soluções Ambientais will delete your data or ensure its anonymization, in order to prevent its reconstruction or readability. If this is not possible (for example, because your personal data has been stored in backup files), we will store your personal data securely and isolate it from any further processing until deletion is possible.

Your access and choices

You can always instruct us not to use your personal data to provide information or offers, or not to send newsletters, e-mail messages and other communications:

• By sending an e-mail to contato@linsul.com.br
• By contacting us by mail addressed to Linsul Indústria e Soluções Ambientais, (SC-110, 400 – KM 0 – Margem Esquerda Urbano, Lontras – SC, Brazil, ZIP code: 89182-000)
• By following the removal instructions in the communication you receive. Linsul Indústria e Soluções Ambientais does not charge for this service, and your deletion request will be processed within 15 days from the date of receipt.

To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.

Updates to this policy

We may update this policy periodically to keep it in line with changes in the way we process personal data, as well as with new systems or processes implemented by the company. Our revisions will comply with data protection laws.

We recommend that you check the latest version of this policy regularly.

This policy was last updated on November 13, 2023.